1. Scope
This Payments, Refunds & Disclaimers Policy applies to all advertisers and businesses (“you”, “your”) who purchase paid listings, premium placements, or advertising services (“Services”) on www.accommodationsuppliers.com (“Website”).
By purchasing Services from us, you agree to this Policy in addition to our Terms of Use and Privacy Policy.
2. Free Listings
Basic directory listings are free of charge.
This Policy applies only to paid listings, premium placements, and advertising services.
3. Accepted Payment Methods
We accept payments via secure third-party payment providers, including credit/debit cards, PayPal, and other approved methods (subject to availability in your country).
We do not store your full payment details. All transactions are processed securely through our payment providers.
4. Billing & Invoicing
All fees originate in USD and are converted to your country of purchase currency.
You are responsible for any applicable currency conversion fees or bank charges.
Upon successful payment, you will receive an electronic invoice/receipt via email.
5. Subscriptions & Renewals
Paid listings and advertising services may be offered on a subscription basis (e.g., monthly or annually).
Unless otherwise stated, subscriptions will automatically renew at the end of each billing cycle.
You may cancel auto-renewal at any time through your account settings or by contacting us (see Section 13).
6. Taxes
Fees may be subject to Goods and Services Tax (GST), Value Added Tax (VAT), sales tax, or similar local taxes, depending on your location.
Where applicable, taxes will be clearly displayed at checkout.
You are responsible for any additional taxes or duties imposed in your jurisdiction.
7. Cancellations
You may cancel your subscription or advertising service at any time by logging into your account or contacting us.
Cancellations will take effect at the end of the current billing cycle.
No further payments will be taken after cancellation.
8. Refunds
General Rule: Fees are non-refundable once paid, except as required by law.
Accidental Renewals: If your subscription renews unintentionally, you must contact us within 7 days to request a refund.
Service Failures: If we are unable to provide the service you purchased due to a technical fault on our part (not related to your system, devices, or internet connection), you may request a partial or full refund.
Pro-Rata Refunds: If we significantly change or discontinue a service you have already paid for, we may offer a pro-rata refund for the unused portion.
Legal Rights: Nothing in this Policy affects your statutory rights under applicable consumer protection laws in your jurisdiction.
9. Late or Failed Payments
If a payment fails or is reversed, we may suspend or terminate your access to paid Services until payment is received.
You remain responsible for all outstanding amounts.
10. Pricing Changes
We may update our pricing from time to time.
Existing subscribers will be notified at least 30 days in advance of any price change.
If you do not agree with the new pricing, you may cancel before the change takes effect.
11. General Disclaimers
Information Purposes Only
The information provided on the Website is for general informational purposes only. While we strive to ensure accuracy and reliability, we make no guarantees about the completeness, accuracy, or timeliness of any content.
No Professional Advice
Content on the Website, including listings, articles, or other materials, is not intended to be professional advice (legal, medical, financial, or otherwise). You should seek independent professional advice before relying on any information found on this Website.
Directory Nature
The Website is an online directory. We do not endorse, recommend, or verify the businesses, products, or services listed.
External Links
The Website may contain links to external websites. We are not responsible for the content, accuracy, or reliability of any third-party sites. Accessing external links is at your own risk.
12. Limitation of Liability
To the fullest extent permitted by law, QuArete Pty Ltd, trading as Accommodation Suppliers, shall not be liable for any loss, damage, or claim arising from:
- Use of the Website or reliance on its content
- Dealings between consumers and advertisers
- Errors, omissions, interruptions, or delays in the Website’s operation
- Payment processing errors or delays caused by third-party payment providers
- Currency conversion fluctuations
- Tax obligations in your jurisdiction
Consumer Rights Protection
Nothing in this Policy excludes liability where it cannot be excluded under applicable law (e.g., Australian Consumer Law, EU consumer rights, or other mandatory local consumer protections).
13. Refunds Process
To request a refund or discuss a cancellation, please contact us via:
- Email: hello@accommodationsuppliers.com
- Online Contact Form: www.accommodationsuppliers.com/contact
Refunds, if approved, will be processed via the same payment method used for purchase within 10–14 business days.
14. Governing Law
This Policy is governed by the laws of Australia.
If you are located elsewhere, you may also have rights under your local consumer protection and e-commerce laws.
15. Changes to This Policy
We may update this Policy from time to time. Updates will be posted on this page with the revised “Last Updated” date.